Course Overview

Who is this course designed for?

The CHC52015 Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Entry Requirements

It is beneficial, but not essential, for students to have access to a workplace while undertaking this qualification.

Applicants must:

  • Be 18 years or over
  • Be sufficiently proficient in English (read, write and speak) to be able to work successfully in a highly regulated environment
  • Have satisfactorily completed a minimum of year 12 or equivalent

Pre Training Review (PTR)

A pre training interview would be conducted with the applicant by a Frontier representative. This interview will help us identify your prior experience, existing knowledge, skills and suitability for the course. Pre Training Review will be valuable in determining additional support and/or reasonable adjustment required for you to successfully complete the course.

Language, Literacy & Numeracy

Applicants must undertake a language, literacy and numeracy assessment during their induction session prior to beginning the qualification. Results will be assessed on an individual level by the assessor.

Depending upon the level of support required for the language, literacy or numeracy an alternative training and assessment methods may be used or the learners will be recommended to pursue Foundation Skills program, which will help them fulfil the LLN gap and achieve the qualification.

Course Outline

What will I study?

The students enrolled in CHC52015 Diploma of Community Services are required to complete 16 units of competency as listed below:

Core unit

CHCCCS007 Develop and implement service programs

CHCCOM003 Develop workplace communication strategies

CHCDEV002 Analyse impacts of sociological factors on clients in community work and services CHCDIV003 Manage and promote diversity

CHCLEG003 Manage legal and ethical compliance

CHCMGT005 Facilitate workplace debriefing and support processes

CHCPRP003 Reflect on and improve own professional practice

HLTWHS004 Manage work health and safety

Elective unit

CHCCCS004 Assess co-existing needs

CHCCSM004 Coordinate complex case requirements

CHCCSM005 Develop, facilitate and review all aspects of case management

CHCCSM006 Provide case management supervision CHCCDE011 Implement community development strategies

CHCSOH001 Work with people experiencing or at risk of homelessness

CHCSOH008 Manage head lease

CPPDSM5022A Implement asset management plan

Please note that the above electives are meant for structured training. More electives are available for RPL students which is detailed in our website at www.frontier.edu.au.

Mode of study

Delivery Methods

Frontier Training and Technology offers the following delivery modes for this qualification:

  • Work based + Face to Face Delivery – Face to face delivery involves the delivery of training sessions either one-to-one or group based. Training sessions are conducted on site in the learners’ workplace and training sessions are scheduled according to employer or learner needs.
    We expect minimum total of 3 hour per week for full time trainee. During the pre-training review, the trainers’ visit hours are decided and are reflected in the training plan.
    The visit hours are decided upon by mutual agreement between the employer, trainer and the student. To ensure effectiveness of training sessions and encourage student participation, group sizes will be limited to a maximum of 6 participants in the workplace.
    Each session will allow enough time for the students to learn the topic, undertake practice opportunities and, where required by learner or employer needs, complete / submit set tasks required for assessment purposes.
    • Self- paced learning – Self-paced learning involves the learner undertaking learning and assessment tasks between face-to-face consultations. The extent of self-paced learning is determined by each individual learner and is communicated through the trainer and assessor.

Duration

The time taken to complete will depend on the learner and the delivery option selected.

Intake Dates – Frontier Training and Technology offers monthly intakes and the course may be commenced in your discretion. Please inquire with the Student Administration regarding intake dates. Intake dates are also published and updated in our website at www.frontier.edu.au.

Course Duration – 510 hours delivered over a period of 6 months. The course duration may vary upon learners’ prior experience, knowledge and abilities.

How to pay

Frontier Indicative Course Fees for 2018

    Indicative Course Fees and Payment Plans

 

1. Pay directly with our Account Department

You can arrange to make your fee payments directly with our Accounts Department at 735 Pascoe Vale Road, Glenroy Vic 3046 by Cash, EFTPOS or credit card, or do a online bank transfer (EFT) to the following bank account:

Account Name:  
                   Frontier Training and Technology
Bank Name:                           NAB
Branch Number (BSB):      083 004
Account Number:                761977553

 

2. Study Loans

We have partnered with Study Loans.

Study Loans provides a new kind of finance for students who are seeking financial assistance to pay for their education.

 

3. Direct Debit

This option is for students who want a convenient payment process to save time.

Payments can be done weekly, fortnightly or monthly and in that way, some of the courses are less than 59$ a week.

Contact admin for further info.

 

If you have further queries, please contact us on (03) 9041-1820