Course Overview

Who is this course designed for?

Our nationally recognized Diploma of Hospitality Management is designed for participants who want to develop a broad range of hospitality skills combined with managerial skills and get sound knowledge of industry to coordinate hospitality operations.

We aim at equipping the students with not only the knowledge, but also the skills to excel in the field they are pursuing.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This course allows for multi skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

This qualification will allow students to advance their career in diverse roles in the hospitality field. Furthermore, there are pathways into several major Australian universities with this course.

Entry Requirements

Applicants must:

  • Be 18 years or over
  • Be sufficiently proficient in English (read, write and speak) to be able to work successfully in a highly regulated environment
  • Have satisfactorily completed a minimum of year 12 or equivalent

Pre Training Review (PTR)

A pre training interview would be conducted with the applicant by a Frontier representative. This interview will help us identify your prior experience, existing knowledge, skills and suitability for the course. Pre Training Review will be valuable in determining additional support and/or reasonable adjustment required for you to successfully complete the course.

Language, Literacy & Numeracy

Applicants must undertake a language, literacy and numeracy assessment during their induction session prior to beginning the qualification. Results will be assessed on an individual level by the assessor.

Depending upon the level of support required for the language, literacy or numeracy an alternative training and assessment methods may be used or the learners will be recommended to pursue Foundation Skills program, which will help them fulfil the LLN gap and achieve the qualification.

Course Outline

What will I study?

The students enrolled in SIT50416 Diploma of Hospitality Management are required to complete 28 units of competency as listed below:

Core unit

BSBDIV501 Manage diversity in the workplace

BSBMGT517 Manage operational plan

SITXCCS007 Enhance customer service experiences

SITXCCS008 Develop and manage quality customer service

SITXCOM005 Manage conflict

SITXFIN003 Manage finances within a budget

SITXFIN004 Prepare and monitor budgets

SITXGLC001 Research and comply with regulatory requirements

SITXHRM002 Roaster staff

SITXHRM003 Lead and manage people

SITXMGT001 Monitor work operations

SITXMGT002 Establish and conduct business relationships

SITXWHS003 Implement and monitor work health and safety practices

Elective unit

SITXFSA001 Use hygienic practices for food safety

SITHCCC020 Work effectively as a cook

SITHCCC008 Prepare vegetable, fruit, egg and farinaceous dishes

SITHCCC012 Prepare poultry dishes

SITHCCC013 Prepare seafood dishes

SITHCCC014 Prepare meat dishes

SITHCCC015 Produce and serve food for buffets

SITHCCC018 Prepare food to meet special dietary requirements

SITHCCC019 Produce cakes, pastries and breads

BSBITU301 Create and use databases

BSBITU302 Create eletronic presentations

BSBFIA303 Process accounts payable and receivable

BSBFIA304 Maintain a general ledger

HLTAID003 Provide first aid

BSBRSK501 Manage risk

Mode of study

Delivery Methods

You are advised to identify your delivery method prior to enrolling in the qualification. Frontier Training and Technology offers the following delivery modes for this qualification:

  • Face to Face Delivery – It involves structured classroom based training in a simulated work environment. Each session will allow enough time for the students to learn the topic, undertake practice opportunities and complete / submit set tasks required for assessment purposes.
  • Self- paced learning – Self-paced learning involves the learner undertaking learning and assessment tasks between face-to-face consultations. The extent of self-paced learning is determined by each individual learner and is communicated through the trainer and assessor.
  • On the job learning – On the job learning occurs when the learner undertakes structured training within their workplace which is delivered by a workplace supervisor, manager, colleague or workplace trainer

Duration

The time taken to complete will depend on the learner and the delivery option selected.

Intake Dates – Frontier Training and Technology offers monthly intakes and the course may be commenced in your discretion. Please inquire with the Student Administration regarding intake dates. Intake dates are also published and updated in our website at www.frontier.edu.au.

Course Duration – 1176 hours delivered over a period of 14 months. The course duration may vary upon learners’ prior experience, knowledge and abilities.

How to pay

Frontier Indicative Course Fees for 2018

    Indicative Course Fees and Payment Plans

1. Pay directly with our Account Department

You can arrange to make your fee payments directly with our Accounts Department at 735 Pascoe Vale Road, Glenroy Vic 3046 by Cash, EFTPOS or credit card, or do a online bank transfer (EFT) to the following bank account:

Account Name:  
                   Frontier Training and Technology
Bank Name:                           NAB
Branch Number (BSB):      083 004
Account Number:                761977553

2. Study Loans

We have partnered with Study Loans.

Study Loans provides a new kind of finance for students who are seeking financial assistance to pay for their education.

3. Direct Debit

This option is for students who want a convenient payment process to save time.

Payments can be done weekly, fortnightly or monthly and in that way, some of the courses are less than 59$ a week.

Contact admin for further info.

If you have further queries, please contact us on (03) 9041-1820